Before any material will be shipped to us an agreement shall be done, please call+46 8 504 694 00 or send an email to email@example.com.
Material in return:
Any return must first have an agreement. The product must be unused and packed in its original carton.
In general the deduction for material is 25%. The freight cost will be on your account.
– Write the cause for the return and whom the agreement is made with.
– Enclose a copy of the delivery note or invoice.
Contact us before you send material for service, call+46 8 504 694 00 or send an email to firstname.lastname@example.org.
We are grateful if you can have the serial number for the product at hand for a better handling.
Download our Service Form, see below, and specify as much details as possible.
Enclose the Service Form with the goods and send it also by mail to us email@example.com.
If the product has been used, it must be cleaned before sending it to us.
Fill in the Service Form as thoroughly as possible, sign the Cleaning Declaration and enclose this with the goods.
According to Cerlic Controls Environmental Policy, we will not handle devices without signed declaration and if so
the material will be returned without action. Freight cost on customers account. Note: our automatic sludge blanket meter CBX
must be shipped on a pallet and not in a carton.
When the product has been received an estimation of the cost will be done and a quotation will be sent.
The exact amount for the service is impossible to state until the product has been opened and checked thoroughly.
The final amount can therefore be changed. Contact with customer will be taken if necessary.
Cerlic Controls AB
SE-141 71 Segeltorp
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